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Welcome to Mailvio

Welcome to Mailvio! We Focus on Your Email Deliverability.

We're sure you're super excited to dive into Mailvio, but we recommend moving step by step. We've created a structured path for you to follow to get the most out of it.

Simply click on any step, and you'll be directed to a page where you can learn everything in detail through video tutorials.
 

 

If you decide to use a sender domain from Mailvio’s warmed-up domain pool, there is no need for you to verify the sender domain. Everything will be automatically done for you.

There are several essential steps you must follow diligently without skipping any. These steps involve verifying both the domain you are sending and the associated email address.

Two Ways to Authenticate:   

Easiest Method: Use our sender verification tool, which currently supports GoDaddy, Namecheap, and Cloudflare. If you prefer this method, please check out the following article.

Manual Method: Manually add these records through your DNS manager. If you own a domain registered with any of the platforms, as well as any other DNS managers not listed, you can manually add these details without any problem. Follow these steps to authenticate your sender domain by adding DMARC, SPF, DKIM, Tracking & CDN, and Custom MX records. This process ensures a smooth setup regardless of your DNS manager. 

To secure your email domain and improve the deliverability of your emails, it's essential to configure DMARC, DKIM, and SPF records. This guide will walk you through the process of adding these records, starting with DMARC.


Step 1: DMARC Configuration

DMARC (Domain-based Message Authentication, Reporting, and Conformance) is an essential protocol that uses SPF and DKIM to authenticate your outgoing emails, protecting your domain from spoofing and phishing attacks.
 

  1. Go to https://dmarc.postmarkapp.com/ and enter your email address and domain then hit "Get started".

     

  2. You will be provided with a DMARC DNS entry that is similar to this:

    v=DMARC1; p=none; pct=100; rua=mailto:re+apr5cyd4gee@dmarc.postmarkapp.com; sp=none; aspf=r;

    • Before hitting the "Verify" button, add this TXT record for DMARC to your domain's DNS manager.

     

  3. Add the following values for the DMARC

    • Type:  TXT

    • Name/Host:  _dmarc.yourdomain 

      • Ensure to substitute "yourdomain" with your actual domain name. It is _dmarc.mailvio.com in this sample.

    • Value:  v=DMARC1; p=none; pct=100; rua=mailto:re+apr5cyd4gee@dmarc.postmarkapp.com; sp=none; aspf=r; (Sample only)

      • Enter the entire DMARC value you obtained from dmarc.postmarkapp.com. The email address following "mailto:" is unique for each user, so ensure you use the one provided specifically for you. It doesn't have to be the exact value provided in this sample.

      • Ensure that the "p=none" setting is changed to "p=reject" and that the "sp=none" setting is updated to "sp=reject".

    • TTL:  Set to Automatic or the lowest value available

    • Save the record

     

Step 2: SPF & DKIM Configuration

Following the DMARC setup, you need to add SPF and DKIM records. SPF (Sender Policy Framework) records verify that outgoing emails come from a permitted server. DKIM (DomainKeys Identified Mail) records ensure the email content hasn't been tampered with in transit.

This step involves authenticating your sending domain by adding SPF and DKIM records via your DNS manager. You should include the necessary DNS entries, host values, and DNS values. These are required for both main domains and sub-domains when adding SPF and DKIM.
 

  1. Log into your Mailvio account, and go to "Company Profile".

     

  2. From there, click "My Domains" and then click the "Add & Verify Domain" button.

     

  3. Add your email address and click "Continue". 

     

  4. Then you'll see that your domain is added and you’ll receive an email to verify the domain. 

     

  5. Here's the email that you will get. Just click Verify Domain.

     

  6. Authenticate your sending domain by adding SPF and DKIM records via your DNS manager.

    • Log into your DNS manager account and access your domain settings. In this guide, we are using GoDaddy. Click on the “Add New Record” button to add a record.

    • Add the following values for the SPF record

      • Type:  TXT

      • Name/Host:  @

      • Value:  v=spf1 include:spf_234mailvio.ourmailsender.com ~all

      • TTL:  Set to Automatic or the lowest value available

      • Save the record



    NOTE: You should only have one SPF record per domain. Multiple SPF records can lead to conflicts and potential issues with email delivery. If you need to authorize multiple servers or systems to send email on behalf of your domain, you should do this by adding them all to a single SPF record. This is done by including multiple mechanisms in a single record that authorize the additional servers or systems. Here's an example of how you can do this:

    Let's say you also have GSuite aside from Mailvio. Their individual records may look like this:

         → Mailvio:  v=spf1 include:spf_234mailvio.ourmailsender.com ~all
         → GSuite:  v=spf1 include:_spf.google.com ~all

    To combine these into a single SPF record, you would include both in one string: v=spf1 include:spf_234mailvio.ourmailsender.com ~all include:_spf.google.com ~all
     

    • Add the following values for the DKIM record

      • Type:  CNAME

      • Name/Host:  mp1._domainkey

      • Value:  dkim.ourmailsender.com

      • TTL:  Set to Automatic or the lowest value available

      • Save the record



    NOTE: When adding records, you do not need to include your domain because your DNS manager automatically includes it. For example, if the record name you are adding starts with mp1._domainkey.yourdomain.com, it should be entered as mp1._domainkey. This is true for most DNS managers, but not all of them. Some may require you to add the complete entry like mp1._domainkey.yourdomain.com.
     

  7. Authenticate your domain

    • Once you have added the records, go back to your Mailvio account and authenticate it. This is to verify that the SPF and DKIM records have been set up correctly. This also ensures your emails are delivered successfully and your domain's reputation is protected.



    NOTE: If you want to use subdomains and not the main domain, you can follow a process similar to the one outlined for the main domain. However, subdomains can have their own SPF and DKIM records. 
     

Step 3: CDN & Tracking Domain Configuration

  1. Add a Tracking domain

    • After you have authenticated your sender domain, you can proceed to add and configure your white-labeled Tracking and CDN domains. Click on the "Add Tracking Domain" button.

     

    • Enter the details you want about your tracking domain and click the "Add Tracking Domain" button.


    NOTE: We suggest not using the word ''tracking'' in customizing your tracking domain (e.g., tracking.yourdomain.com) due to privacy and spam filters. Many email clients, internet service providers, and spam filters scan emails for certain keywords that might indicate spam or tracking activity. If they see a domain with the word "tracking" in it, they might flag the email as spam or even block it, reducing the deliverability of your emails.

    By using a neutral or non-descriptive subdomain, like t.yourdomain.com, you can potentially avoid getting flagged or blocked by these systems, and improve your email deliverability rates. Your custom tracking domain should make sense for your business and doesn't raise flags for spam filters. It doesn't have to be just ''t''.

    • After the Tracking domain is added, an ''Authenticate'' button will appear. However, you will only be able to authenticate after you have added a CNAME record that points to "apiv2.mailvio.com". Therefore, go to your DNS manager and add the following:

      • Type:  CNAME

      • Name/Host:  t

      • Value:  apiv2.mailvio.com

      • TTL:  Set to Automatic or the lowest value available

      • Save the record

     

  2. Add a CDN domain

    • Going back to the Mailvio account's My Domains, click on the "Add CDN Domain" button.

     

    • Input your custom CDN domain (subdomain) and click the "Add CDN Domain" again. 

     

    • Just like with the Tracking domain, after the CDN domain is added, an ''Authenticate" button will appear. To authenticate, you'll need to add a CNAME record that points to ''cdn1.ourmailsender.com''. So, go to your DNS manager and add the following:

      • Type:  CNAME

      • Name/Host:  cdn

      • Value:  cdn1.ourmailsender.com

      • TTL:  Set to Automatic or the lowest value available

      • Save the record

 

Step 4: Custom MX Records Setup

 

  1. Add the following values for the MX record:

    • Type:  MX

    • Name/Host:  mpmail

    • Value:  mail.ourmailsender.com

    • Priority:  10

    • TTL:  Set to Automatic or the lowest value available

    • Save the record
       

  2. Add the following values for the CNAME record:

    • Type:  CNAME

    • Name/Host:  mp1._domainkey.mpmail

    • Value:  dkim.ourmailsender.com

    • TTL:  Set to Automatic or the lowest value available

    • Save the record
       

  3. Add the following values for the TXT record:

    • Type:  TXT

    • Host:  mpmail

    • Value:  v=spf1 include:spf_234mailvio.ourmailsender.com ~all

    • TTL:  Set to Automatic or the lowest value available

    • Save the record

      • You don't need to add the top-level domain. Simply enter the subdomain name. For example, if the record asks for "mpmail.mailvio.com", only add "mpmail" under the "Host" field.

      • Do not remove or modify the SPF and DKIM that you've previously added to your sending domain and instead create new records for the Custom MX. 

      • If you already have an SPF record, ensure that you add another TXT record instead of modifying the existing one. 
         

Step 5: Request For Account Approval

You have now successfully added all the necessary records to your sending domain. The next step is to request our team to review your account setup. Here are the steps to request approval:

  1. Create an email campaign

    • When you reach the stage of sending the campaign, instead of the green "Send Campaign" button, there will be an orange "Request Approval" button that you need to click on.


     

  2. Complete the questionnaires

    • Upon clicking the "Request Approval" button, you will be directed to fill out questionnaires. The questionnaires typically consist of two sections, "About You" and "Your Address".

     

     

  3. Account review for approval

    • After submitting the questionnaires, your account will undergo a review process by our team who will assess the information provided, verify the details, and evaluate your account setup.

    • Then you will receive an email once your account has been approved.

 

 

Mastering Mailvio
 

This is your vital step, where you will learn how to use Mailvio effectively and get started as a complete beginner.

Starting with new software can sometimes be overwhelming, so we have made it as easy as possible for you. You can learn everything you need to do with Mailvio, such as creating email campaigns, building and managing workflows, integrating with other tools for lead collection, and much more.

Also, we recommend checking out our Mailvio Academy, where you can learn more about Mailvio through our step-by-step video tutorials, especially if you are a visual learner.
 

  1. Add Contacts/Subscribers
  2. Create your Email Campaign
  3. Create a Welcoming Sequence
  4. Create a Non-openers filter
  5. Automation - Build and Manage Workflows
  6. Automation - Understanding Automation Activity
  7. Automation - Understanding Automation analytics
  8. How to Integrate with Clickfunnels
  9. How to integrate with Thrivecart
  10. You will need the simple HTML form as well
  11. How to integrate with WarriorPlus
  12. How to integrate with Integrately
  13. Integrating with Zapier
  14. Adding Team Members
  15. RSS Feature Explained

If you have further questions, please reach out to us here. Please make sure to choose Mailvio as the product.

 

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